Magazine Subscription FAQs

Frequently asked questions about your subscription to National Geographic Kids magazine

Cancellation policy
If you decide to cancel your subscription within 14 days of placing your order, you will recieve a full refund, no questions asked. If you cancel your s...
Thu, 23 Nov, 2017 at 2:32 PM
When will my next issue arrive?
Due to our publication cycle, it can take up to 6 weeks for your first magazine to arrive. See this handy table below to work out your magazine arrival date...
Wed, 14 Feb, 2018 at 10:36 AM
Buying a subscription as a gift
National Geographic Kids makes an awesome present for Christmas and birthdays, to celebrate a special occasion or new achievement.  When you buy a subsc...
Wed, 14 Feb, 2018 at 10:39 AM
Covermounted free gifts
To make our standard subscription cost really great value for our customers, we don't include the free gifts that you see on copies sold in shops. Havi...
Sun, 22 Oct, 2017 at 7:35 PM
Do I have to sign for my magazine each time it's delivered?
Nope, your magazine will be delivered through your letterbox each and every month without the need for a signature.
Sun, 22 Oct, 2017 at 7:47 PM
I want to pause my subscription
Absolutely - you can take a holiday from your subscription by logging into your account and selecting 'holiday'.
Sun, 22 Oct, 2017 at 8:35 PM
When will my subscription gift arrive?
Any free gift associated with the new subscription promotion that you have taken out will be despatched as soon as we have received your order and your paym...
Tue, 24 Oct, 2017 at 3:02 PM
Inflatable globe
Unfortunately we are curretnly out of stock of inflatable globes. A new consigment will be delivered shortly so we expect to despatch your free gift by 1st ...
Mon, 23 Oct, 2017 at 10:09 AM
Your iSubscribe subscription order
If you have purchased a subscription to National Geographic Kids from isubscribe.co.uk then your first issue will be sent to you around six weeks after purc...
Tue, 24 Oct, 2017 at 9:06 AM
Your magazine.co.uk subscription order
If you have purchased a subscription to National Geographic Kids from magazine.co.uk then your first issue will be sent to you around 6 weeks after purchase...
Tue, 24 Oct, 2017 at 9:10 AM