Payment FAQs

Is the online payment system secure?
Yes, we use SSL encryption software to keep the details of your order and payment secure.
Thu, 8 Feb, 2024 at 4:05 PM
Can I pay by Direct Debit?
Unfortunately, we no longer offer payment via Direct Debit, but any existing orders under Direct Debit will remain in place until cancellation is requested....
Thu, 18 Apr, 2024 at 3:30 PM
My auto-renewal failed to complete, what do I do?
You will need to process a new order to reinstate the subscription. You can do this via the email invitation that should be received shortly after the auto...
Thu, 18 Apr, 2024 at 3:34 PM
Can I send an order via post?
For UK Yes, but unfortunately, we do not have a printable order form that we can send, if you wish to send a written order to us along with cheque payment p...
Fri, 15 Mar, 2024 at 9:40 AM