National Geographic Kids website

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My account doesn't have an email address
If you're trying to log into your existing subscription and you don't have an email address associated with it, please submit a new support ticket...
Tue, 12 Dec, 2017 at 10:14 AM
I want to renew an existing subscription
1. Select Renewals from the Subscription menu at the top of the website and enter in your email and password. If you have never used our website to log into...
Wed, 14 Feb, 2018 at 10:26 AM
Update your subscription payment details
If you have paid by credit card, you can update your card details via your customer account by logging in and selecting the Payment Details tab from your ac...
Mon, 4 Dec, 2017 at 12:54 PM
Why register?
Registering is completely free and only takes a minute. By registering, you'll be able to enter our brilliant competitions, comment on your favourite a...
Wed, 25 Oct, 2017 at 9:13 AM
How to register
Registering is easy and only takes about a minute to do. Simply tell us what type of account you'd like to register for - Child/Parent/Teacher - and cr...
Wed, 25 Oct, 2017 at 9:14 AM
BT internet email addresses
Unfortunately, due to the firewall settings that BT internet uses for their customers, some of our alert and confirmation emails are not coming through to y...
Mon, 26 Mar, 2018 at 3:57 PM
How to renew an existing subscription online
If you would like to renew your subscription online, follow these simple steps: 1. Log into the website to view your personal dashboard. 2. Cli...
Mon, 23 Apr, 2018 at 12:00 PM
Free sample copies
Please contact customer services team who will let you know the options we have availableĀ  help@ngkids.co.ukĀ 
Tue, 9 Mar, 2021 at 12:09 PM