Magazine Subscription FAQs

Frequently asked questions about your subscription to National Geographic Kids magazine

Late delivery
If you have not received your latest copy of National Geographic Kids, please contact us and we will look into this for you. Please note that it can take up...
Thu, 30 Aug, 2018 at 12:24 PM
Why subscribe to National Geographic Kids magazine?
With a subscription you can look forward to receiving your favourite magazine through your door every month, saving you the time and trouble of going to the...
Mon, 23 Oct, 2017 at 2:49 PM
What age is your magazine for?
It's aimed at 6 - 11 year-olds, but we do have a few readers either side of that bracket, too. The magazine presents its information in bite-sized, eas...
Thu, 30 Aug, 2018 at 12:25 PM
How can I order a subscription online?
Simply visit our subscriptions website and select the product you would like to buy. You will be asked to fill out your details, your delivery details, and ...
Thu, 30 Aug, 2018 at 12:26 PM
How will my subscription be confirmed?
After you've successfully purchased a subscription, you will receive a confirmation email to the address you specified when you subscribed. This email ...
Thu, 30 Aug, 2018 at 12:28 PM
When will I receive my first issue?
After you've successfully purchased a subscription, you will receive a confirmation email to the address you specified when you subscribed. This email ...
Thu, 30 Aug, 2018 at 12:29 PM
How do I renew my subscription?
You can renew your subscription online at any time. Simply log in to My Account here and click on your subscriptions tab. There will be an option to either ...
Thu, 30 Aug, 2018 at 12:30 PM
How do I notify you about a change of address?
If you or the person receiving the subscription has changed address during your subscription period please contact us here by creating a new ticket and we c...
Thu, 30 Aug, 2018 at 12:31 PM
My magazine hasn't arrived
Please note that as our magazine is published on a 28 day cycle, it can take up to six weeks for your first copy to arrive. Below is a list of on-sale dates...
Mon, 19 Nov, 2018 at 4:42 PM
What's included in the price of a subscription?
Prices displayed include delivery costs and taxes (where applicable) and any discounts to the normal issue cover price will also be explained. If you pay fo...
Tue, 17 Oct, 2017 at 6:07 PM