9am–5pm (GMT) Monday to Friday, excluding all UK bank holidays.
*WE NO LONGER ACCEPT INBOUND CALLS AS WE HAVE MOVED TO EMAIL/ONLINE CUSTOMER SERVICE ONLY*
If you wish to contact our team in relation to a subscription for delivery within the:
UK or ROI, please email: help@ngkids.co.uk
AUS or NZ, please email: help@ngkids.com.au
Once your email has been received, one of our agents will come back to your email as soon as possible - please note, response rates can vary from 5-20 working days depending on time of year/contact levels being experience due to us being a small team, so we thank you for your patience.