If you have purchased a subscription to National Geographic Kids from isubscribe.co.uk then your first issue will be sent to you around six weeks after purchase. If you would like confirmation before receiving your first issue then please create a new support ticket using the link at the top of the page, telling us when you placed your order and providing your name and postcode. 

You can also contact iSubscribe to check when your order was sent to us by calling 020 7199 0161 Mon-Fri 9am-6pm.